Legal and Privacy Policy

At ASTRO SHAILESH, we value your trust and are committed to ensuring the protection of your personal data and compliance with legal standards. This Legal and Privacy Policy outlines how we collect, use, store, and protect your information.

1. Collection of Information

We collect personal information when you:

• Register for our services: This includes astrology, numerology, Vastu consultations, and product purchases (crystals, gemstones, Rudraksha).
• Communicate with us: Via contact forms, emails, phone calls, or social media.
• Make payments: When you purchase products or book consultations, payment details are processed securely through third-party payment gateways.

The information we collect includes but is not limited to:

• Name
• Contact Information (email, phone number)
• Birth details for astrology or numerology consultations
• Address for shipping products
• Payment information (processed securely)

2. Use of Information

We use your information for:

• Providing Services: To offer personalized consultations in astrology, numerology, Vastu, and to ship products like crystals, gemstones, and Rudraksha.
• Order Fulfillment: Processing and delivering orders for products.
• Communication: Keeping you informed about appointments, orders, or any promotional offers.
• Customer Support: Responding to queries or concerns.
• Improving Services: Gathering feedback to improve our offerings and website experience.

3. Data Security

We implement robust security measures to protect your personal data. This includes:

• Encryption: Sensitive information like payment details is encrypted using secure socket layer (SSL) technology.
• Restricted Access: Only authorized personnel have access to your personal data.
• Regular Audits: We periodically review our security measures to prevent unauthorized access, data breaches, and misuse of information.

4. Third-Party Sharing

We may share your personal information with trusted third parties only under the following circumstances:

• Payment Processing: We use third-party payment processors who adhere to the highest security standards.
• Shipping Providers: Your address and contact information may be shared with delivery services to fulfill product orders.
• Legal Requirements: We may disclose your data if required by law, such as to comply with legal obligations, court orders, or government requests.

We do not sell or rent your personal information to any third party for marketing purposes.

5. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Analyze Website Traffic: Understand user behavior and improve site navigation.
• Remember Preferences: Customize your browsing experience based on previous interactions.
• Track Session Data: Ensure you remain logged in during sessions for consultations or product purchases.

You may disable cookies through your browser settings; however, this may affect the functionality of the website.

6. User Rights

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Correct any inaccuracies in your personal data.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from promotional communications at any time.

To exercise any of these rights, please contact us via the details provided in the contact section of our website.

7. Legal Compliance

We comply with applicable laws and regulations, including:

• Data Protection Laws: We adhere to the relevant privacy laws and regulations concerning the handling and protection of personal data, including the General Data Protection Regulation (GDPR) for European clients.
• Consumer Protection Laws: We ensure transparency in our service offerings, including accurate product descriptions (e.g., crystals, gemstones, Rudraksha) and ethical service delivery (e.g., astrology consultations).

8. Disclaimer of Liability

The information provided through our services, including astrology, numerology, Vastu, and the sale of crystals, gemstones, and Rudraksha, is intended for guidance and entertainment purposes only. ASTRO SHAILESH is not responsible for any decisions you make based on our consultations or the use of our products. By using our services, you acknowledge that these consultations do not replace professional advice (legal, financial, medical, etc.).

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that their child has provided us with personal information, please contact us, and we will take steps to delete such data.

10. Changes to Policy

We reserve the right to update or modify this Legal and Privacy Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically to stay informed of any updates.

11. Contact Information

If you have any questions or concerns regarding our Legal and Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

• Email: [ info@astroshailesh.org ]
• Phone: [+91 8693048885]
• Address: [ Kharghar, Navi Mumbai]

By using our services, you agree to the terms outlined in this Legal and Privacy Policy.

8. Contact Us

If you have any questions about these Legal and Privacy, please contact us at info@astroshailesh.org.

Last updated: [24th Dec 2024]